(Scroll down for video) What was supposed to be a pleasant day trip for children turned out to be a horrific experience, according to video uploaded to the Internet.
A family visiting the Metro-Richmond Zoo in Virginia Saturday, is outraged after they witnessed a fatal tiger attack. They said that the children were present and zoo staff did not respond quickly enough to the situation.
In the cell phone video taken by the family, the two tigers seem to have been playing at first, with McCoy, a five-year-old white Bengal tiger, laying on its back when she suddenly gave a blow to Kumba.
Kumba, a two and half-year-old Bengal tiger, then grabbed McCoy's neck and did not let go. The Duross family provided their video, but did not want to appear on camera. They are angry because the calls to zoo staff went unanswered until it was too late.
Zoo director Jim Andelin called the attack "tragic," but said it could not have been avoided.
"It was immediate," Andelin said. "One tiger grabbed the other by the neck and there was nothing we could have done," Andelin added.
Since the beginning of the attack until the zookeeper reached the scene was approximately five minutes.
Andelin said that the two tigers are members of the family and have lived together for eight months without a problem.